2015 March

Motor Coach Canada Launches BorderPlanner.Com for Bus Groups to Plan Ahead

BorderPlanner.Com – Bus Arrival Scheduling System at Niagara Border Crossings Designed to Reduce Border Wait Times for Buses

March 25, 2015  – Ontario, Canada – A year since BorderPlanner.com was first introduced as a pilot program involving a few bus companies in Ontario, it is now fully implemented and available to any bus company that wants to use it. BorderPlanner.com is a joint effort of the two bridge authorities, US Customs & Border Protection (CBP) and Canada Border Services Agency (CBSA) designed to reduce bus wait times by more evenly distributing bus traffic amongst the three bridges and time of day.

The system allows bus companies to use an online portal to submit the scheduled arrival date, crossing location (Peace Bridge, Rainbow Bridge or Queenston-Lewiston Bridge) time of day, and the number and citizenship of passengers. Detailed passenger manifests are not required to participate in BorderPlanner.com. Bus companies and border officials are able to view (for each of the three border crossings) the number of buses scheduled for each time slot. This can help bus companies select a border crossing and time having open time slots and fewer buses. It also helps CBSA and US CBP to adjust staffing at each crossing according to expected bus traffic volumes. There is no fee to use the system and while it’s voluntary, its use by bus companies is encouraged.

Bus operators are encouraged to select a crossing and time of day based on the number of bus arrivals scheduled in the system for that time. While it must be noted that participation may not always result in expedited processing, and it is not a “reservation” system per se, border authorities have indicated when possible and depending on the crossing used, priority may be given to buses that arrive at or near their scheduled time/crossing, over a bus that arrives about the same time but hasn’t used BorderPanner.com.

When bookings are made, the bus operator receives an e-mail receipt that should be given to the driver. The receipt doubles as a windshield placard to indicate to bridge and border crossing officials the bus is participating in the BorderPlanner.com program.

It’s easy for bus operators to register. Go to www.borderplanner.com and follow the instructions.


Dave Carroll

Motor Coach Canada

555 Burnhamthorpe Rd. Suite 505

Etobicoke, ON M9C 2Y3

416-229-6622 (230)






Trailways visits Congress to oppose insurance increases with UMA

Trailways companies rallied with UMA to canvass Capitol Hill March 18th primarily to oppose FMCSA’s proposal to raise the Federal financial responsibility (insurance) limits.

Read the press release

Trailways Hill Day Group 2015

For more details on the key issues discussed, visit this link: http://tinyurl.com/coach-issues.

Click here for the group photo




2015 Trailways Conference Recaps

Monday Presentations:

Safety Panel:

Marketing Best Practices Panel:

Tuesday Presentations:

See the Photos!…click here

(Roll Call, Marketing Awards, Safety & Special Recognition Awards)


Trailways Outstanding Driver of the Year Announced

Trailways Transportation System (Trailways) announces its national 2014 Outstanding Motorcoach Driver of the Year:  David Cooper with Pacific Coachways Trailways of Garden Grove, California.  The award honors a driver who has the highest level of professionalism and safety during the past year.  Mr. Cooper drove 41,000 passenger miles in 2014 with no reportable accidents on file and was never late or absent in reporting to work.

He was selected from 74 Trailways companies that are based in the US, Canada and Europe, all who are part of the transportation system.  He has worked for Pacific Coachways Trailways for nearly 20 years (since October 1996).

David Cooper (center) a 20-year driver with Pacific Coachways Trailways of California, receiving the prestigious Trailways Outstanding Driver of the Year Award from Tom Giddens, president of Pacific Coachways Trailways, (right).  It was presented by Bob Crescenzo (left), vice president of safety & loss control, at Lancer Insurance, the event sponsor.  The awards gala was held March 11, 2015, during the Trailways’ 79th annual conference in Palm Springs, CA.   Approximately 250 people were in attendance to salute Cooper’s outstanding accomplishments.

2014 Driver of the Year - Trailways David Cooper_0531





2014 Driver of Year with Carmines Gift_0537



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