2017 Conference Speaker Recaps & Awards, Photos – Newport Beach, CA

March 27-28, 2017  – Newport Beach, California – Hyatt Regency Hotel


Monday, March 27th, 2017

8:45 am – 10:00 am
Terrace Ballroom
General Session I:  Marketing & Branding Update

Branding Presentation:  Ed Ruff & Rob Smelik (ACS – Trailways’ marketing partner)

ACS-Trailways-Part1 – Copy and

ACS-Trailways-PPTpart2 – Copy

TDS -Trailways 1 (Ticketing Recap)

Marketing Committee report revised 3-20-17 (Patrick Dean, Chair – Dean Trailways, MI)

10:00 am – 10:45 am
Terrace Ballroom
General Session II:  Keynote:

Customer Service -V.Oberle – KeynoteF

 Table notes from workshop for Trailways 3.27.17

Learn about the speakers

Tuesday, March 28th, 2017 (wear red day)

8:30 am – 9:30 am
Annual Business Meeting Roll Call/Group Photo, Past Minutes Approval

Committee Reports: Finance/Nominating, Safety & Security (Call Trailways for copies)

Legislative (Scott Riccio) – see links below:

GAP Monthly Update – March 2017 Public Distribution

UMA Trailways Legislative & Regulatory Report 032817

Screenshot 2017-03-26 15.23.08













9:30 am – 10:15 am
Terrace Ballroom
Keynote #1
Safety & Key Performance Indicators (KPI)

Brad Watkins (Trailways Safety Consultant), CSS

Safety PPT for May 10


1:00 pm – 2:00 pm
Plaza Arbor
81st Annual Luncheon Sponsored by Bridgestone USA

Spirit & Service Awards:

Read Press Release & photos


7:30 pm – 9:00 pm
Plaza Ballroom
81st Annual Closing Dinner Gala

Fleet Safety Awards: Read Press Release & photos
(Sponsored by MCI)

Trailways Outstanding Driver of the Year Awards:

Read Press Release & Photos
(Sponsored by Lancer Insurance)


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