Team Trailways News

Trailways Launches Online Jobs Recruiting Tool


We are pleased to announce that for the first time and by popular demand, Trailways’ has launched a new, online driver / jobs recruiting tool!  This has been created per the direction of the Board of Directors. The goal is to try and help primarily with the severe national shortage of drivers and mechanics.

The new Trailways website helps stateside locations receive pre-qualified information on potential new drivers and mechanics, and other personnel . The website allows for national applicants to get in touch with YOUR COMPANY easily, seamlessly and directly via the online form and process, described below.

All Trailways Member Companies are listed on the new redesigned website.

See the new web page  – click here:

The website launched November 8th, 2017 and job leads may already be arriving to your HR email.


Interested drivers, mechanics/other must answer several questions to help qualify them via  the online system.

  • Then, the Trailways HR Directors are automatically sent the leads via email directly.

  • The form is only a lead; it is not a formal application for your company.

  • You would need to follow up with your company procedures for interested individuals.

  • We asked that you respond within 30 days to leads, please!

  • Even if you’re not hiring right away, you may find future employees so please retain the contact information.

  • There is no fee for the leads and no commission to Trailways should you hire an applicant.   Our goal is to help you succeed.

  • Note that the Trailways brand headquarters does not handle or respond to the applicants, they are sent directly to the HR directors’ emails.



Sample of Web Page Promotion:

The companies within the Trailways Charter Network are always looking to hire talented and dedicated employees for a variety of jobs. Currently there are openings nationwide for full-time and part-time Charter Drivers, full-time Bus Mechanics (or diesel truck technicians), Dispatchers as well as various other support positions. If you are ready to kick your career into high gear and feel you are a fit please apply today!


This announcement was sent to all Trailways HR Management, Operations, Hiring Personnel on Nov. 28, 2017 and announced to owners prior. 




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Red Carpet Charters Adds Three Locations to Trailways® brand

January 8, 2018 – Fairfax, VA – Red Carpet Charters, with locations in Oklahoma City, Tulsa and suburban Dallas-Fort Worth, has joined the Trailways brand. Founded in 1936, Trailways is North America’s oldest network of independently owned bus companies.

 “Participating in Trailways enables us to share experiences, innovations and best practices to ensure we are always at the leading edge of the charter bus industry,” said Red Carpet Trailways President/Owner Jeff Polzien. “Our entire team is dedicated to providing safe, comfortable, dependable transportation on each and every trip.”

Red Carpet Charters with Trailways Logo“That dedication fits perfectly the values that have guided our Trailways network since its inception more than 80 years ago,” said Trailways Transportation System President and Chief Executive Officer Eva M. Hotard. “By serving clients throughout the American Southwest, Midwest, Western national parks and beyond, Red Carpet Trailways strengthens our ability to serve passenger groups large and small in those regions. We now have more than 65 Trailways member companies.”

Red Carpet Trailways’ passenger list is diverse indeed. It ranges from the Dallas Cowboys, Texas Rangers, Oklahoma City Thunder and University of Oklahoma Sooners to tour groups, school groups, church groups, corporate meeting and convention attendees, casino goers, wedding parties and travelers catching an airport shuttle to and from a hotel or cruise ship.

With 30+ years of experience in charter transportation, Red Carpet Trailways is used to accommodating the specific needs and itineraries of its charter clients with customized solutions. This summer, the company’s motorcoaches rushed emergency supplies to Houstonians flooded out of their homes by Hurricane Harvey.

Jeff Polzien founded the company as Red Carpet Charters in Oklahoma City in 1984, with the aim of providing a “red carpet experience” for travelers. Today the company has Highway Patrol-certified, full-service maintenance facilities, administrative offices and parking for its fleet of 40+ vehicles in Tulsa, OK, and McKinney, TX, as well as in Oklahoma City.

The Red Carpet Trailways fleet comprises full-size motorcoaches seating up to 57 passengers, mid-size coaches seating up to 30 passengers and vans for smaller groups, including buses compliant with the Americans with Disabilities Act (ADA). All vehicles are smoke-free.

Among the motorcoaches’ onboard amenities are large windows for great passenger visibility, spacious reclining seats, adjustable footrests, air-ride suspension for maximum comfort, individual reading lights, audio-video entertainment systems, public address systems, personal temperature control, overhead storage compartments and restrooms. Some models also have environmentally friendly diesel engines, seat belts, Wi-Fi access and electrical outlets.

The Trailways Charter Bus Network has a fleet of more than 5,000 vehicles traveling approximately 20 million miles per year. It serves locations in most states of the United States, plus the District of Columbia, as well as Canada and regions throughout Europe.


For more information, visit:


Media contacts:

For Red Carpet Trailways: Jeff Polzien, President/Owner/Founder

Office: 405.672.5100


For Trailways Transportation System:

Eva M. Hotard, President and Chief Executive Officer

Office: 703.691.3052, Extension 3



Tracey Buswell Simmons, Corporate Communications

Office: 703.691.3052, Extension 3

Cell: 571.437.2124


#   #   #




fullington logo

FOR IMMEDIATE RELEASE: 1/5/18 on behalf of Fullington Trailways

State College, PA: The Fullington Auto Bus Company including Fullington Trailways is pleased to announce that our company is once again owned 100% by the Fullington family. Michael and Lory Fullington have re-purchased all outstanding shares of the company stock owned by previous parent company, RATP Dev, a global transportation company based in Paris France.

“We’re excited to begin the new year, a re-birth of sorts, with total ownership and control of the company,” said Michael Fullington. “We can now focus our organization exclusively on meeting the transportation needs of our customers,” added Jonathan Berzas, President and CEO of the company.

Since 1908, The Fullington Auto Bus Company has served Central Pennsylvania and beyond with safe, reliable and comfortable transportation services. Fullington Trailways is the leading and most recognized transportation provider in our area, serving educational groups, sports teams, church groups, and corporate VIPs.

People are at the heart of The Fullington Auto Bus Company. “We’re not just co-workers serving customers, we’re family serving friends and neighbors,” Lory Fullington pointed out.

The Company began operations in 1908 when Emerson M. Fullington and his three sons began a livery and surrey company in Clearfield. Michael and Lory Fullington are committed to continuing the legacy of service passed down through four generations of Fullingtons over the past 110 years.

“That’s my family’s name on the sides of those buses,” remarked Michael Fullington. “I feel a personal responsibility for making sure we honor that legacy in everything we do as a company.”

In 2009, RAPT Dev, the fourth largest ground transportation company in the world, approached Aerial Fullington Weisman, CEO of the Fullington Auto Bus Company at the time, about partnering to enter the US Market. The decision was made to sell majority ownership of the company to RAPT Dev.

Over the past 9 years the company has grown and prospered. “We’ve learned a lot from each other,” said Jonathan Berzas referring to the relationship between The Fullington Auto Bus Company and RATP Dev, “And we’re pleased with what we were able to achieve together.”

Negotiations for the re-purchase of the company began in early 2017 and concluded in December.

“We’re really proud of where we’ve been and where we are right now. And we’re excited about where we’re going,” said Michael Fullington.

CONTACT Jonathan Berzas, CEO 814-355-4900

Fullington Trailways Corporate Office / Fullington Trailways Charter/Tour Department

316 East Cherry Street, PO Box 211 2101 Alexander Drive Clearfield, PA 16830 State College, PA 16803

Ph: 814-765-2455 Ph: 814-355-4900 Fax: 814-765-9572




New Charter Lead System Announced for

Trailways Charter Sales – Primary Contacts Announcement on New Website Lead System

For New Account on – launched yesterday!

All member Charter Sales Directors have received a “Welcome” Email from “” in order to set up your company account on in order to manage leads and see / update your new company Profile page.  Please check your spam if you have not seen this vital email. It will provide instructions on what to do next.  (Tutorials below also).  (Also, you also will be able to create sub-users at your company.)


What’s New?

The New Website Provides…

Specifically, a charter lead management system to track and respond to leads and help us improve the response time and satisfaction with all Trailways customers.  Destinations Travel pages—14 at launch and more coming.  A web page for your company profile, including amenities, fleet & photo.  Better online design tools to create marketing campaigns in your market using the Trailways logo to co-brand your efforts and a Jobs Lead form for referrals to your HR Person*.


Introduction – Overview with music (no narration) – 10 Minutes


TUTORIALS:  Approx. 3 minutes each with narration


  • Tutorial 1 – Charter Lead Management – Received from


  • Tutorial 2 – Your Web Profile Page on – How to Edit/Update


  • Tutorial 3 –Setting Up & Managing “Users” for your Company Account (for Leads & Profile Page)



New! Branded Marketing Templates – Create & Order Online



Please note, during this ramp-up phase, we are here to assist you — I will be available this month at the telephone numbers below, as well as Chelsy Smidler in Charters 703-691-3052 ext. 2 (just press 2 immediately to reach her and bypass the office voice system).  We may have a webinar if needed next week…


ACS and our staff and board have put in countless development hours, so we’re delighted to premiere the new site and look forward to your continued feedback.  There will be a Phase II in the future with more improvements.  So, on behalf of Eva and our team, thank you!



*more coming about the HR aspect



Vinyl 45 radio jingle for Continental Trailways found in archives

Continental Trailways Radio Jingle Lyrics 1983



Fullington Trailways Mobilizes Midnight Bus Convoy to Texas for Hurricane Help


Fullington Trailways in Pennsylvania urgently deployed 20 buses to Texas in the middle of the night August 28th to help with urgent transportation needs near Houston resulting from Hurricane Harvey.   The crisis required Fullington’s drivers to mobilize fast.  The first group of buses left at 2:30 AM on Monday for an targeted arrival in the staging region near San Antonio, TX by midnight the next day, Tuesday, August 29th.

The process began last week when Fullington Trailways was contacted and requested to be “on standby” following the weather forecast as Hurricane Harvey targeted the gulf coast of Texas.  Then, this past Sunday August 27, 2017 at 10:00 PM, the status was changed to Active, according to Mike Dull, Fullington’s Director of Operations.  “We are very proud of our drivers for their quick response and while this is what we do, we’re especially concerned about the urgent help needed for immediate relief efforts in Texas.  With our fleet, we’re going to be transporting  more than 1,000 residents displaced from their homes for as long as we’re needed”, said Mike.

For more information

CONTACT: Jennifer Corman, Fullington Trailways, 814-765-7871 or

Fullington Trailways fleet heads to help Hurricane relief

Fullington Trailways fleet heads to help Hurricane relief




Huskey Trailways Employee Wins #1 for Maintenance

Tim Brown of Huskey Trailways, Mo., Is UMA Maintenance Challenge Champion


Maintenance Challenge winners take pride in their work

Republished for Trailways by UMA


July 13, 2017 | by Rick Stoff

While many competitors cram book study and practice into the days before the annual United Motorcoach Association Maintenance Challenge, this year’s top finishers simply followed their personal Zen of motorcoach maintenance.

“If you don’t prepare you are wide open for whatever they throw at you,” said the 2017 Maintenance Challenge Grand Champion, Tim Brown of Huskey Trailways in Festus, Mo.

“I guess I prepared by working on these things every day. People say, ‘Once you work on buses, it gets in your blood.’”

Eric Hale, shop foreman for Holland America-Princess at the McKinley Princess Lodge near Denali State Park in Alaska, was the first runner-up in the 2017 competition, held during UMA Motorcoach Expo in St. Louis.

“I feel pride when I see pictures of my coaches on our trips,” Hale said. “That coach is the representation of me and my company and my guys. Our work is seen by people who are paying good money for their trip. That is a special side of it.”

This year’s second runner-up, Peter Haunold, is shop foreman at the Holland America-Princess shop in Anchorage, Alaska.

“You really have to be serious in this job. You are not hauling produce or freight, you are hauling guests,” Haunold said. “It is critical that our inspections are spot-on.

“Every time I see one of my coaches on the road, it is like one of my kids. I see the unit number and I can think of particular long nights I spent with it. Every coach has a story. It is neat to see the guests going to Denali and other destinations because of what we do to keep them on the road and keep them safe.”



2017 Conference Speaker Recaps & Awards, Photos – Newport Beach, CA

March 27-28, 2017  – Newport Beach, California – Hyatt Regency Hotel


Monday, March 27th, 2017

8:45 am – 10:00 am
Terrace Ballroom
General Session I:  Marketing & Branding Update

Branding Presentation:  Ed Ruff & Rob Smelik (ACS – Trailways’ marketing partner)

ACS-Trailways-Part1 – Copy and

ACS-Trailways-PPTpart2 – Copy

TDS -Trailways 1 (Ticketing Recap)

Marketing Committee report revised 3-20-17 (Patrick Dean, Chair – Dean Trailways, MI)

10:00 am – 10:45 am
Terrace Ballroom
General Session II:  Keynote:

Customer Service -V.Oberle – KeynoteF

 Table notes from workshop for Trailways 3.27.17

Learn about the speakers

Tuesday, March 28th, 2017 (wear red day)

8:30 am – 9:30 am
Annual Business Meeting Roll Call/Group Photo, Past Minutes Approval

Committee Reports: Finance/Nominating, Safety & Security (Call Trailways for copies)

Legislative (Scott Riccio) – see links below:

GAP Monthly Update – March 2017 Public Distribution

UMA Trailways Legislative & Regulatory Report 032817

Screenshot 2017-03-26 15.23.08













9:30 am – 10:15 am
Terrace Ballroom
Keynote #1
Safety & Key Performance Indicators (KPI)

Brad Watkins (Trailways Safety Consultant), CSS

Safety PPT for May 10


1:00 pm – 2:00 pm
Plaza Arbor
81st Annual Luncheon Sponsored by Bridgestone USA

Spirit & Service Awards:

Read Press Release & photos


7:30 pm – 9:00 pm
Plaza Ballroom
81st Annual Closing Dinner Gala

Fleet Safety Awards: Read Press Release & photos
(Sponsored by MCI)

Trailways Outstanding Driver of the Year Awards:

Read Press Release & Photos
(Sponsored by Lancer Insurance)



35 Companies Receive Trailways Awards

Trailways is pleased and proud to announce the names of 35 companies or individuals that received national recognition at the recent Trailways Annual Meeting, held March 26-28, 2017 in California. Congratulations to All and Thank You to those in attendance!

Read On to Learn About the Recipients & Why They Shine:

Trailways Outstanding Drivers of the Year (2016):

Toby Cluney, Burlington Trailways (IO) – Scheduled Route Division – 101,074 Miles Driven last year
Martin Martinez, Pacific Coachways Trailways (CA) – Charter & Tour Division
Jon Pattee, Orange Belt Trailways (CA)- Charter & Tour Division
Terry Martin, Burlington Trailways (IO) – Charter & Tour Division
Read more

Trailways Fleet Service Safety (2016):

Martz Trailways (PA) – Scheduled Route Division, More than Two Million Miles Traveled
Arrow Trailways (TX) – Charter & Tour Division and the Scheduled Route Division – Less Than Two Million Miles Traveled
Trailways Spirit & Service Awards (2016):

Trailways New Frontier Award – CURTIS RIGGS, of VIA Trailways (AZ, CA)
Trailways Customer Service Award – MARTZ TRAILWAYS (PA)
Trailways Leadership Award – VIC PARRA of United Motorcoach Association (UMA)
Trailways Good Neighbor Award – BURLINGTON TRAILWAYS (IO)
Trailways Brand Ambassador – BILL GENTRY, GENTRY TRAILWAYS (TN)
Best Marketing Support by a Trailways Affiliated Partner – TRANSCOR Terry Cordell and Amos Lock (FL)
Support by an Individual at a Trailways Affiliated Partner Company – JIM MORRISON with ABC (FL)

Team Trailways Group Award – for the Democratic National Convention transportation contract (2016):

Martz Trailways (PA)
Fullington Trailways(PA)
First Priority Trailways (MD)
A.S. Midway Trailways (MD)
Adirondack Trailways (NY)
Pine Hill Trailways (NY)
Mlaker Trailways (PA)
Bailey Trailways (PA)
Flagship Trailways (RI)
David Thomas Trailways (PA)
Sabina Dhami, Trailways Headquarters (VA)

Read more





Thank you!

Team Trailways

703-691-3052 x 3





Four national drivers win, a new record





Trailways company owners, standing, with the four recipients of the National Trailways Driver of the Year Award (2016). Seated, from left, Toby Cluney; Martin Martinez; Jon Pattee, and Terry Martin. Standing, from left, Matt Moore, Mike Giddens, Tom Giddens, Mike Haworth and Ron Moore.


Press Release                                                                         

April 6, 2017 – Four Outstanding Trailways Drivers of the Year were recently announced at the Trailways annual meeting held March 26-28, 2017 in California.  The winners were recognized in person at the Trailways gala dinner award ceremony, sponsored by Lancer Insurance, and announced by their representative, Bob Crescenzo.  “This type of success requires a disciplined, dedicated and proud employee with a great work ethic,” he said.  Lancer has sponsored the award for four years.

The criteria for the Outstanding Trailways Driver of the Year Award is:

  • A driver candidate must drive at least 20,00 miles (or drive 600 hours) in the last calendar year;
  • The person must have worked for three consecutive years at the same company;
  • The driver must exhibit the highest level of professionalism and safety during the past year with no reportable accidents.
  • They must not be late to work or absent.
  • They can be a full-time or part-time driver.
  • Their motor vehicle report in their state and their accident history for the last three years is reviewed by Trailways headquarters.
  • And lastly, their supervisor must write a letter of support and they must have passenger/client testimonials.


Mr. Crescenzo announced the following:

We are very pleased this year to have not just one, not just, and not only three, but four nominations for this prestigious award!

So, I guess this means we have our own “FOUR CHAIR TURN”!

And, just like ‘The Voice’, we certainly have a lot of talented drivers with us this year.  Each Driver here tonight and all of you, are a star to us!

Two of our drivers traveled from nearby.  They are both from California but two came all the way from the Midwest.

The latter two are very happy to be out of the cold weather to be in California.

So, with four winning driver recipients attending this year, it is indeed a special occasion.

Trailways has hosted their stay here at the Hyatt.  The break is well-deserved and what better place than beautiful Newport Beach.

Eva Hotard, Trailways’ CEO and Jonathan Berzas, Chairman, told me that four may be the most driver nominations they have awarded at one time.  I’m sure that we can all agree…the more the better!

We can never stop saying thank you to our good drivers.

At Lancer, we also believe that the drivers are the most valuable people to our companies.  The more praise and recognition, the better!  It is well deserved.

So, it’s not only a historic year, but a very timely one.  As you heard today, Trailways is focusing on Enhanced Customer Service.  These drivers will make great role models, as you’re about to hear…

Thank you as well to the Trailways company owners who nominated these drivers!  You are role models, too.  And now, let’s meet our recipients:

In the Charters & Tours Division, we have THREE Co-Winners this year


  • The first individual has been nominated by Ron Moore, Burlington Trailways, West Burlington, Iowa and endorsed by their Charter Manager, Kathy Trublood.

He has driven seventy-five thousand, six hundred and fifty-eight thousand miles accident-free this past year.  His charter manager said they receive only good reports from groups about this man.  One of his group leaders, with a women’s college basketball team, said, “they were so impressed with his kindness and dedication that we will request him the entire season.”

She also said that the team really bonded with him and how extremely grateful they are for all he did.  “It was comforting to know that when the team traveled, they were in the safe care of this driver!

Another customer, a bank vice president, said that he responded quickly when their group had a tornado threat at a baseball stadium.  He rushed to get the coach, even though they didn’t need it after all.  The customer said he had “excellent driving skills under difficult conditions and maintained his positive, upbeat personality.  He is a gem.”

And the recipient is….Terry Martin, Burlington Trailways Charter & Tour Division



  • The second Co-Winner in the Charter & Tour Division is from a California-based Trailways company. This driver has been nominated by Mike Haworth and his management team at Orange Belt Trailways. 

He has driven seventy-five thousand miles with Orange Belt Trailways this past year, accident-free.  He has been nominated by Mike Haworth, the president and general manager.  This special driver has been with the company for 29 years.

He is now a senior charter driver.  “He is one of the many quality drivers who lifts our industry from simply a bus ride, to an experience enjoyed by passengers who feel safe, comfortable and treated with respect and dignity,”  Haworth said.

The company’s Tour Manager for their Orange Belt Adventures division, also says, “he is a regular driver for our multi-day tours on the coast.  He is a GREAT bus driver that goes beyond the job description to make sure everyone has the BEST travel experience possible.  He keeps the coach clean, always has it ready to load in a timely manner, and is there to assist the passengers.  “He sets a fine example for Orange Belt Trailways and I always enjoy working with him.”

And the recipient is …Jon Pattee from Orange Belt Trailways



  • Our third co-winner in the Charter & Tour Division has been nominated by Tom & Mike Giddens of Pacific Coachways Trailways.

This driver is a former U.S. Army medic; an EMT; taxi driver, and trucker who found his calling when he learned to drive a motor coach.  And that was 10 years ago, when he first began as a driver with Burlington Trailways.

He completed his school bus driving certification first, then moved on as a coach driver.  He is a dedicated family man, too, with two daughters.

A client said, “Martin drove our church group to camp during bad weather in heavy traffic and he remained easy-going, friendly and helpful…he’s a GREAT bus driver!”  Another customer said, “we would hire Martin again in a heartbeat!  He is a superb navigator of a bus and had excellent timeliness and friendliness.”

And the recipient is….Martin Martinez – Pacific Coachways Trailways


Lastly, the sole winner in the Scheduled Route division is also from Burlington Trailways in West Burlington, Iowa.  He’s also very happy to be in sunny, warm California!

This person has driven and amazing one hundred and one thousand, one hundred and seventy-four miles this past year, accident free!

His supervisor said that he is Burlington’s strongest and most consistent Line Run driver and is an excellent nominee. He assists with training new drivers who “always compliment his ability to handle the bus.”

I have known him for five years and he is always reliable.  He is patient, professional with his customers and takes great pride in his work.  He is professional from the minute he does his pre-trip until the time he parks and does his post-trip.  The quality of his work and the quality of this young man as a human being makes him a great choice for Driver of the Year in our national Trailways family.


And the recipient is….TOBY Cluney – Burlington Trailways – Scheduled Route Division – Winner with 101,074 Miles Driven in 2016



Mr. Crescenzo and the attendees gave big round of applause for the “four chair turn” and everyone said congratulations to the four amazing bus drivers.  It’s no doubt that these four outstanding drivers exemplify the Trailways spirit.

Contact:  Eva Hotard 703-691-3052   ext.3 or






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