Trailways Transportation Elects Susquehanna Trailways’ Amy Brooks as its first female Board Chair at 2022 Annual Meeting


Leaders spotlight digitally driven ticket and charter sales growth,
driver training, and awards during busy sessions

Trailways is charting a new course for 2022 and beyond. The renowned national travel brand elected its first female Board Chair in its 85-year history and unveiled a cutting-edge online charter booking technology, customized online driver training modules and other programs at its annual meeting January 6-8 in Grapevine, TX.

Amy Brooks elected Board Chair of Trailways Transportation

During its annual meeting, Trailways’ Board of Directors elected Susquehanna Trailways’ Vice President of Sales Amy Brooks as the new Trailways Board Chair.  A board member since 2019, Brooks succeeds Patrick Dean, Vice President of Dean Transportation in Lansing, MI.  Dean will remain on the board as Joe Kobussen, of Kobussen Trailways, Kaukauna, WI retires from the Trailways board. Bob Brisman, President of West Point Trailways, Vails Gate, NY joins the board representing the Northeast region.  

“When I joined the Susquehanna team in 1981, we were a school bus operator with three charter coaches, and today we have 30 coaches,” said Brooks. “We became a Trailways member in 1982. My boss, Carl Kephart, Jr., told me he was considering joining Trailways and asked me what I thought. Adding Trailways to the end of Susquehanna added instant familiarity, credibility and respectability in the travel marketplace.”

Brooks sees Trailways’ new ticketing and trip-planning technology leading the way. “We want Trailways.com to become the one-stop-shop for anything travel, whether purchasing a ticket to a city destination or a group looking to charter a bus,” said Brooks. She added that a more powerful Trailways.com “will lead to greater growth for current members and help attract operators who never thought of becoming Trailways members until now.”

Susquehanna Trailways, a third-generation, family-owned motorcoach company based in Avis, PA, was Brooks’ first job after college. She answered phones there for eight months before leaving to attend graduate school at Eastern Illinois University’s College of Business and Technology, where she founded a chapter of her national sorority. When she returned to her hometown and rejoined Susquehanna, she applied her education to create a computerized tour reservation tracking system for the company and rose through the ranks.

“Trailways is known across the globe,” Brooks told the members. “We have the ability to pick up the phone and reach out to other members in every circumstance. It’s not about being competitive, it’s about being a teammate. Everyone brings something different, their specific talent, to the team. I am a salesperson, and this business has been my life’s work. I am thrilled to stand at the podium for Trailways as its first female chair. I am committed to advancing Trailways.com and bringing charter booking and greater growth to members and new members to fruition.”

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