Team Trailways News


FULLINGTON TRAILWAYS FAMILY RE-PURCHASES OUTSTANDING SHARES OF COMPANY STOCK

fullington logo

FOR IMMEDIATE RELEASE: 1/5/18 on behalf of Fullington Trailways

State College, PA: The Fullington Auto Bus Company including Fullington Trailways is pleased to announce that our company is once again owned 100% by the Fullington family. Michael and Lory Fullington have re-purchased all outstanding shares of the company stock owned by previous parent company, RATP Dev, a global transportation company based in Paris France.

“We’re excited to begin the new year, a re-birth of sorts, with total ownership and control of the company,” said Michael Fullington. “We can now focus our organization exclusively on meeting the transportation needs of our customers,” added Jonathan Berzas, President and CEO of the company.

Since 1908, The Fullington Auto Bus Company has served Central Pennsylvania and beyond with safe, reliable and comfortable transportation services. Fullington Trailways is the leading and most recognized transportation provider in our area, serving educational groups, sports teams, church groups, and corporate VIPs.

People are at the heart of The Fullington Auto Bus Company. “We’re not just co-workers serving customers, we’re family serving friends and neighbors,” Lory Fullington pointed out.

The Company began operations in 1908 when Emerson M. Fullington and his three sons began a livery and surrey company in Clearfield. Michael and Lory Fullington are committed to continuing the legacy of service passed down through four generations of Fullingtons over the past 110 years.

“That’s my family’s name on the sides of those buses,” remarked Michael Fullington. “I feel a personal responsibility for making sure we honor that legacy in everything we do as a company.”

In 2009, RAPT Dev, the fourth largest ground transportation company in the world, approached Aerial Fullington Weisman, CEO of the Fullington Auto Bus Company at the time, about partnering to enter the US Market. The decision was made to sell majority ownership of the company to RAPT Dev.

Over the past 9 years the company has grown and prospered. “We’ve learned a lot from each other,” said Jonathan Berzas referring to the relationship between The Fullington Auto Bus Company and RATP Dev, “And we’re pleased with what we were able to achieve together.”

Negotiations for the re-purchase of the company began in early 2017 and concluded in December.

“We’re really proud of where we’ve been and where we are right now. And we’re excited about where we’re going,” said Michael Fullington.

CONTACT Jonathan Berzas, CEO 814-355-4900 jonathan@fullingtontours.com

Fullington Trailways Corporate Office / Fullington Trailways Charter/Tour Department

316 East Cherry Street, PO Box 211 2101 Alexander Drive Clearfield, PA 16830 State College, PA 16803

Ph: 814-765-2455 Ph: 814-355-4900 Fax: 814-765-9572

 

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Trailways Launches Online Jobs Recruiting Tool

SPECIAL ANNOUNCEMENT TO TRAILWAYS MEMBERS

We are pleased to announce that for the first time and by popular demand, Trailways’ has launched a new, online driver / jobs recruiting tool!  This has been created per the direction of the Board of Directors. The goal is to try and help primarily with the severe national shortage of drivers and mechanics.

The new Trailways website helps stateside locations receive pre-qualified information on potential new drivers and mechanics, and other personnel . The website allows for national applicants to get in touch with YOUR COMPANY easily, seamlessly and directly via the online form and process, described below.

All Trailways Member Companies are listed on the new redesigned website.

See the new web page  – click here:

The website launched November 8th, 2017 and job leads may already be arriving to your HR email.

PROCESS:

Interested drivers, mechanics/other must answer several questions to help qualify them via  the online system.

  • Then, the Trailways HR Directors are automatically sent the leads via email directly.

  • The form is only a lead; it is not a formal application for your company.

  • You would need to follow up with your company procedures for interested individuals.

  • We asked that you respond within 30 days to leads, please!

  • Even if you’re not hiring right away, you may find future employees so please retain the contact information.

  • There is no fee for the leads and no commission to Trailways should you hire an applicant.   Our goal is to help you succeed.

  • Note that the Trailways brand headquarters does not handle or respond to the applicants, they are sent directly to the HR directors’ emails.

 

 

Sample of Web Page Promotion:

The companies within the Trailways Charter Network are always looking to hire talented and dedicated employees for a variety of jobs. Currently there are openings nationwide for full-time and part-time Charter Drivers, full-time Bus Mechanics (or diesel truck technicians), Dispatchers as well as various other support positions. If you are ready to kick your career into high gear and feel you are a fit please apply today!

 

This announcement was sent to all Trailways HR Management, Operations, Hiring Personnel on Nov. 28, 2017 and announced to owners prior. 

 

 

 

Trailways Communications Office

1-877-467-3346 Toll Free / 703-691-3052, Ext. 3 Fairfax, VA Main Office

Buy Bus Tickets Online or Request a Charter Quote Online

Travel News  Trailways Traveler®

Follow us on Facebook or Twitter

Free Digital Directory

Contact Tracey@trailways.com

 

 

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New Charter Lead System Announced for Trailways.com

Trailways Charter Sales – Primary Contacts Announcement on New Website Lead System

For New Account on Trailways.com – launched yesterday!

All member Charter Sales Directors have received a “Welcome” Email from “notifications@trailways.com” in order to set up your company account on Trailways.com in order to manage leads and see / update your new company Profile page.  Please check your spam if you have not seen this vital email. It will provide instructions on what to do next.  (Tutorials below also).  (Also, you also will be able to create sub-users at your company.)

 

What’s New?

The New Website Provides…

Specifically, a charter lead management system to track and respond to leads and help us improve the response time and satisfaction with all Trailways customers.  Destinations Travel pages—14 at launch and more coming.  A web page for your company profile, including amenities, fleet & photo.  Better online design tools to create marketing campaigns in your market using the Trailways logo to co-brand your efforts and a Jobs Lead form for referrals to your HR Person*.

 

Introduction – Overview with music (no narration) – 10 Minutes

https://www.youtube.com/watch?v=qDc2h56doMY

 

TUTORIALS:  Approx. 3 minutes each with narration

 

  • Tutorial 1 – Charter Lead Management – Received from Trailways.com

https://youtu.be/Ndny759NtCU

 

  • Tutorial 2 – Your Web Profile Page on Trailways.com – How to Edit/Update

https://youtu.be/BFOgFohIpNE

 

  • Tutorial 3 –Setting Up & Managing “Users” for your Company Account (for Leads & Profile Page)

https://youtu.be/5zykyPuh2uw

 

 

New! Branded Marketing Templates – Create & Order Online

 

 

Please note, during this ramp-up phase, we are here to assist you — I will be available this month at the telephone numbers below, as well as Chelsy Smidler in Charters 703-691-3052 ext. 2 (just press 2 immediately to reach her and bypass the office voice system).  We may have a webinar if needed next week…

 

ACS and our staff and board have put in countless development hours, so we’re delighted to premiere the new site and look forward to your continued feedback.  There will be a Phase II in the future with more improvements.  So, on behalf of Eva and our team, thank you!

 

 

*more coming about the HR aspect

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Vinyl 45 radio jingle for Continental Trailways found in archives

Continental Trailways Radio Jingle Lyrics 1983

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Huskey Trailways Employee Wins #1 for Maintenance

Tim Brown of Huskey Trailways, Mo., Is UMA Maintenance Challenge Champion

Tim-Brown-Maintenace-2-768x578

Maintenance Challenge winners take pride in their work

Republished for Trailways by UMA

 

July 13, 2017 | by Rick Stoff

While many competitors cram book study and practice into the days before the annual United Motorcoach Association Maintenance Challenge, this year’s top finishers simply followed their personal Zen of motorcoach maintenance.

“If you don’t prepare you are wide open for whatever they throw at you,” said the 2017 Maintenance Challenge Grand Champion, Tim Brown of Huskey Trailways in Festus, Mo.

“I guess I prepared by working on these things every day. People say, ‘Once you work on buses, it gets in your blood.’”

Eric Hale, shop foreman for Holland America-Princess at the McKinley Princess Lodge near Denali State Park in Alaska, was the first runner-up in the 2017 competition, held during UMA Motorcoach Expo in St. Louis.

“I feel pride when I see pictures of my coaches on our trips,” Hale said. “That coach is the representation of me and my company and my guys. Our work is seen by people who are paying good money for their trip. That is a special side of it.”

This year’s second runner-up, Peter Haunold, is shop foreman at the Holland America-Princess shop in Anchorage, Alaska.

“You really have to be serious in this job. You are not hauling produce or freight, you are hauling guests,” Haunold said. “It is critical that our inspections are spot-on.

“Every time I see one of my coaches on the road, it is like one of my kids. I see the unit number and I can think of particular long nights I spent with it. Every coach has a story. It is neat to see the guests going to Denali and other destinations because of what we do to keep them on the road and keep them safe.”

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Join the Trailways Brand: help your business grow

Bus & Coach Company Owners:  Are you interested in exploring a national affiliation with a popular bus industry brand?

About Trailways

We are a vast network of companies with shared values of safety, integrity and reliability.

Our network leverages its strength to reach thousands of potential charter customers, increase efficiency and give you a competitive advantage in your marketplace.

Reasons why you should contact us

As your company looks to the future, consider putting the Trailways brand to work for you. It can be an extension of your sales team, leveraging

your marketing dollars.
Print the brochure (PDF)

Visit this website form to view our special promotion that can save you 50% off your initiation fee.  

Jointrailways.com

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Trailways Transportation System Announces New Chairman:

Board of Directors Elects Jonathan T. Berzas

 

FOR IMMEDIATE RELEASE

Fairfax, VA— October 26, 2016 — Trailways Transportation System, Inc. (Trailways®), announced today at its Board of Directors meeting in Ft. Worth, Texas, that Jonathan T. Berzas, President and Chief Executive Officer of Fullington Trailways in Clearfield, PA, has been elected as its next chairman, effective January 1, 2017.

Berzas, who was elected to the Board of Directors in 2012, will succeed Ron R. Moore, President of Burlington Trailways in West Burlington, IA, who has served as Trailways’ chairman since 2014, as well as during previous terms.

jonathon-berzas-2-12“This is the perfect time for Jonathan, also a member of the Executive Committee, to become Trailways’ next chairman.  We’ve selected a very strong as well as visionary leader at a time when Trailways is in a very strong position.  However, we are nearing a pivotal time in our organization’s 80-year history. It’s a time when we will be exploring and embracing exciting changes to secure continued growth and financial success for the brand and all those affiliated with our organization,” said Chairman Moore.

“Today’s pace of industry change is exponential. Our next chairman must lead our organization through a highly dynamic, swiftly changing and challenging environment.  Mr. Berzas is someone who is capable of accelerating what is working very well for Trailways, its brand and our affiliated motorcoach companies.  He is also able, if necessary, to alter what may need to be retooled or perhaps eliminated.  Jonathan’s leadership strengths and talents parallel those requirements,” Moore said.

In January 2017, Moore will assume the position of Immediate Past Chairman and will preside over the board’s nominating and leadership succession process. Berzas’ three-year term of office will conclude on December 31, 2019.

Berzas said, “We will stay focused on creating expanded and heightened value for all of our stakeholders. Our new president and chief executive, Eva M. Hotard, and the entire board have the vision, skills and experience to do exactly that. I am very excited about Trailways’ future. I follow in the great footsteps of Ron Moore. His leadership legacy will endure, and his vision and passion for brand excellence will continue to inspire us.”

“It is a great honor and responsibility to accept this leadership role,” Berzas added. “We have a solid business strategy. Most important, we possess the best brand name in the industry worldwide. Additionally, Trailways offers a vast base of value-trusted services and products. We are encouraged by the positive outlook and the improving business environment in the markets where we currently operate and in those new markets that we’ve targeted strategically.”

Berzas also said the motorcoach industry’s way of doing business has changed radically during the past decade. “Clear and concise communication, brand trust and leadership are critically important business acumens at the core of Trailways’ enduring successes,” he said.  “Yet the entire world has become digitized.  Business has become more virtual and much less personal. I am confident we will thrive in this new digitized business environment while maintaining and enhancing our pride of independent ownership, trust and service legacies.

“Trailways is known for its solid sense of business value, trustworthiness, commitment to safety and value-based service. Great challenges and rewards await the Trailways brand and its team of owners and operators. I am excited to have been afforded this great opportunity to serve Trailways through such an extraordinary leadership role.”

Trailways President and CEO Hotard commented, “Jonathan is unique in his ability to translate vision and strategy into world-class execution. He brings together the right teams to drive results.  He is a champion of the Trailways culture and has an incredible ability to inspire, to energize and to connect with employees, stakeholders, industry partners and customers. Jonathan’s vision, strategy and ability to execute plans are exactly what Trailways needs as we enter our next chapter, which I am confident will be impactful and exciting. I am truly looking forward to working with him and the entire Board of Directors.”

About Jonathan T. Berzas

Jonathan T. Berzas is the President and Chief Executive Officer of the Fullington Auto Bus Company/Fullington Trailways, which was founded in 1908. He joined Fullington on April 4, 2011. He is responsible for managing and leading all facets of the business. Berzas brings more than 25 years of experience within the motorcoach, travel and tourism industries to Fullington.  This includes five years with American Airlines; 10 years with Greyhound Lines, Inc., in various management positions; and 10 years owning and operating A Great Way to Charter, Tour and Travel, a motorcoach charter services and tour company. While working for American Airlines, Berzas attended North Lake College in Irving, TX before accepting a management position with Greyhound Lines, Inc.  In addition to his Trailways Board post, he serves as a director on the board of the Pennsylvania Bus Association (PBA). He and his wife, Belynda, have been married for 23 years and have three sons.

About Trailways

Trailways Transportation System, Inc. (Trailways®), founded in 1936, is comprised of 65 independently owned/operated motorcoach companies in North America and parts of Europe. Each company adheres to the highest safety standards required by the United States Department of Defense (DoD) or its country’s equivalent. For more information, contact the Trailways Corporate Office at 703-691-3052, Ext. 3; send an e-mail to Bustrails@trailways.com; or visit www.trailways.com.

#   #   #

 

For more information, please contact:
Eva M. Hotard, Trailways President and Chief Executive Officer
703-691-3052 x 3 / E-mail: Eva@trailways.com
or Tracey Buswell Simmons – Corporate Communications
571-437-2124 Mobile / E-mail: Tracey@trailways.com
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Bailey Coach of York, Pa., Joins Trailways Brand

Bailey Trailways “goes the extra mile in style”

Fairfax, VA – August 31, 2016 – Bailey Coach of York, PA, a charter transportation company that prides itself on “going the extra mile in style,” has joined Trailways Transportation System, Inc., announced Eva M. Hotard, Trailways President and Chief Executive Officer.

Bailey Trailways transports 90,000 persons annually throughout the U.S. and Canada with its 26-vehicle fleet including 55-, 47- and 26-passenger motorcoaches, deluxe sedans, vans and a sport utility vehicle.

The only transportation company in York County certified by the Department of Defense to transport the U.S. military, the company also focuses on travel for college sports teams and K-12 schools. In addition, it offers shuttle service to area hotels and convention sites; day trips to local attractions; plus door-to-door service to airports, train stations and cruise terminals in the Washington, D.C., to New York City region.

Bailey Trailways is a sister company of Travel Time Travel Agency. Ranked by sales volume in the top 10 percent of U.S. travel agencies, the latter is one of the East Coast’s largest travel management, group and vacation travel planning agencies. It serves primarily business clientele.

John W. Bailey serves as president of Bailey Trailways and vice president of Travel Time Travel. He and Rodney Sechrist, Bailey Trailways vice president, cofounded the charter coach company in 1998. His father, Fred, and uncle, Glenn, cofounded the travel agency as Bailey Travel Service in 1949. Glenn became attracted to the travel industry while organizing a train trip for schoolchildren from York to the 1933 Chicago World’s Fair.

Bailey Trailways“My father taught me that you can buy a product anywhere, but the service you get with that product makes all the difference,” John Bailey said. “I’m very pleased to be part of the Trailways family because of the strength of the Trailways network. Our Trailways partners can help us; and we can help them with equipment issues, maintenance and service for their vehicles.”

Trailways Transportation System, Inc. (Trailways®), founded in 1936, is composed of 66 independently owned or managed bus and motorcoach companies based throughout North America and parts of Europe. Each company adheres to the highest safety standards as required by the United States Department of Defense (DOD) or its country’s equivalent. Trailways drivers operate a wide variety of more than 10,000 passenger transportation vehicles. (www.trailways.com)

Trailways Corporate Communications -Tracey Buswell Simmons tracey@trailways.com   Tel: 703-691-3052 x 3

John W. Bailey- President, Bailey Trailways – jbailey@baileycoach.com

(www.baileycoach.com)Tel: 717-718-0490

 

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Coastal Georgia Trailways’ Shelnutt is Bus Operator of the Year Recipient

Woody2

Congratulations to Woody Shelnutt, president of Coastal Georgia Trailways, based in St. Simon/Brunswick, Georgia, on his State Bus Operator of the Year award from the Georgia Motorcoach Operators Association (GMOA).

The award was presented for “outstanding contributions” to the GMOA and to the Motorcoach industry.”

He has served as Secretary/Treasurer on the board of GMOA since 2012.

He founded his diverse travel company in 2007 on St. Simon Island, the Golden Isles. He applied for and was admitted into the Trailways Transportation System brand, becoming Coastal Georgia Trailways, in 2013, one of only three in the state.  He offers other local tourism, sightseeing and marina services as well on St. Simon.

“We are proud of Woody for his accomplishments over the years in building his successful company and for his outstanding support of Trailways,” said Ron Moore, Chairman of Trailways.  Trailways is composed of 65+ bus & coach companies in the US, and parts of Canada and Europe, with 10,000 vehicles serving thousands of charter groups and scheduled route locations.

Read more:

Operator of the Year Nominees

Operator of the Year Certificate

 

 

 

 

www.tours@goldenislesfun.com

Email: tours@goldenislesfun.com

912-264-9808

The other Trailways companies in Georgia are Capital Trailways (Columbus) and Samson Trailways (Atlanta).

Trailways is based in Fairfax, VA 703-691-3052 x 3.  www.trailways.com

 

 

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Trailways Traveler Newsletter – August 2016

The purpose of the Trailways’ network of companies is to cooperatively work together to build relationships and market strength.   

Trailways’ BIG THREE Goals:

Charters, Tickets & Branding

As the new President & CEO, Eva Hotard’s primary goals are to strengthen and grow the Trailways Family. “I believe flying a brand flag is serious business,” she said.

“A brand is only as good as the companies that fly its flag. We thank you for your brand loyalty and for flying the flag so proudly. Our goal is to help you become the best brand ambassador you can be to provide excellent service to our customers.

We must all be very committed to growing our businesses through a powerful brand flag: Trailways. We can draw from multiple examples: Coke, Mc Donald’s, Chick fil—A, Hilton, Marriott, Apple, and others. We must all strive to capitalize on our brand power and strength together.”

Looking ahead, Trailways is focused on the three main goals:  Charter Sales & Promotion; Ticket Sales and Branding Enhancement.  These are outlined in the Board-approved Strategic Plan 2016-18.

Here is the latest news on each goal:

1.)     Charter Sales & Promotion:

  • The 2017 Trailways Travel Guide is in the process of being compiled (Naylor Publications is contacting all companies for contact information).  It will be enhanced this year to feature more description about each company.  The print quantity will be increased, from 800 to more than 5,000, in order to provide each company with a case as well as increase distribution to group charter clients worldwide across every key segment (schools, sports, corporate…)
  • Charter Leads are received by various channels at the Trailways Virginia home office:  via the online website Quote Form, E-mail and Telephone. Web leads are sent quickly to the nearest Trailways company, based on the trip zip code, for your prompt response directly with the customer.
  • The Trailways Quote Form leads are qualified leads:  Please be sure to respond to these free leads within 24 hours or less, if possible.  Your good customer service is appreciated and is a reflection on the entire brand.
  • Charter Promotion:  Trailways is working to significantly improve the website SEO to drive more customers to the new website in order to book more charters with Trailways operators.
  • Charter Sales Promotion – Trailways attended IPW (Pow Wow) in New Orleans in June.  Reports and lead sheets are being compiled. Trade shows are open to all Trailways companies on a cost-shared basis.
  • Next, Trailways will attend the Student Youth Travel Association (SYTA) meeting in August in Orlando.
  • We also attend state bus associations meetings to connect, learn and share Trailways news and opportunities.

2.)    Ticket Sales:

  • Through the Trailways website (www.Trailways.com), we are executing a full force plan to grow the brand strength.
  • In June, we maximized our SEO on ticketing content to have more than 135,000 indexes on all the various search engines (Bing, Google, Facebook, Trip Advisor, etc.) and page code tags that are specific, relevant and in turn drive traffic to the site overall.  Purchasing “results” are returning to 2014-15 levels.
  • We are already seeing ticket sales increasing.  In the next month (August) our analytics will combine traffic to both URLs (Trailways.com and webstore.trailways.com).
  • In addition, more city pairs / origin to destination options are being added through ticketing partners in locations Trailways may not serve.  This will add to travel options that can actually be sold.
  • We will also be adding route maps in the near future allowing a buyer to “see” the route they’re looking to purchase.

3.)    Branding

  • The main showpiece for the Trailways brand, its website www.trailways.com was completely redesigned last year.  The new streamlined and responsive website premiered in October 2015 (Phase I).
  • As a “responsive” website, it is easily viewed on all mobile devices, a feature Google now uses to determine the best and most viable websites.
  • We are now working on Phase II with a branding agency in Washington, D.C., Finn Partners.  A professional and robust plan to grow the brand strength through the website is underway, including:

       Updates to Homepage slider creative:

  • Redesign current slides with color photography (destinations)
  • Create seasonal slide (Summer, Fall, Winter, Spring) with Sales Message

      Updates to Tours page:

  • Adding click-through tags and images
  • The first three companies to be featured offer online (web) booking capability and one from each region were selected—East, West, Central.  Plans are to add: Burlington Trailways (Iowa), Fullington Trailways (PA), Amador Trailways (CA)(If your company provides online bookings for tours, please let us know. (Tracey@trailways.com)

      Updates to “Our Network” page on the Trailways website:

  • Create Legend (C=Charters; T=Tours; S=Schedules) for each company
  • Add a company description line
  • Add main 800 telephone numbers for each company
  • Add click-through tags

      Social Media:

  • Improve the level of professionalism for the Trailways brand on social media sites with the Finn Partners’ young and tech-savvy digital team.
  • Drive interest in travel through use of new and better travel photos to accompany posts for campaigns.
  • Strategically work to improve Trailways visibility through high-level travel & media social media outlets:  Budget Travel, Travel & Leisure, Redbook, Independent Traveler, New York Times Travel, etc.
  • Integrating OG:  tags into all the SEO pages highly impacts social media channels.  (Social media catalogs search content with OG: tags).
  • Add Instagram when Trailways’ company photo library is robust (photos will match the 2017 Travel Guide now in progress with Naylor Publications)

      Brand Growth:

  • Looking ahead, Trailways is in search of high-quality companies with respect for customer service and those who strive to always deliver great service.
  • We will be contacting you for assistance in bringing into the Trailways family these types of companies.  Trailways is a strong group of companies sharing resources to help all of our businesses grow.  We also need to expand the market reach of the brand to help you grow.
  • Please contact eva@trailways.com or terri@Trailways.com or call us at 703-691-3052 x 3 (main) with your recommendations. Thank you.

Trailways Traveler Newsletter August 2016 (PDF)

___________________________________________________________

Save the dates! The 81st Trailways Stockholders Meeting & Conference will take place March 26-28, 2017 in Newport Beach on the Pacific Ocean in California.

_____________________________________

Trailways Corporate Communications

703-691-3052 Main x 3 / 1-877-467-3346 Toll Free

https://twitter.com/Trailways

https://www.facebook.com/Trailways

Free Digital Directory

 

 

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